How to Delete Your Account

Snakeling does not offer a player login on this website. You delete your player account inside the app or browser game, using the account already signed in on your device.

In-app deletion

1. Open Snakeling on the device where you are signed in (mobile app or browser game at snakeling.com).
2. Go to Settings (or your profile / account area).
3. Choose Delete account and confirm when prompted.

After you confirm:

• Your public profile is hidden right away.
• We begin a 30-day recovery window. During this time you can cancel deletion from the same device if the app or browser game still has your guest credential.
• After 30 days, we purge account data from our systems, subject to legal retention requirements.

If you cannot use in-app deletion

Email our Data Protection Team at from the address linked to your account (if any), or provide your public player ID, display name, and approximate purchase dates so we can verify the account. We will process verified deletion requests the same way as in-app deletion.

Parents or guardians may ask us to delete a child's account or to skip the recovery window. Tell us in your message if you want immediate deletion without the 30-day wait.

Restricted mode accounts

If you play in restricted mode, you cannot link an email address. You cannot recover the account by email if you lose the device or guest credential.

• A recovery code generated in the game's account settings can restore the account on another device. We cannot show it again after it is dismissed, so save it somewhere safe.
• On iOS, Keychain may restore the same guest after reinstall.
• On Android, Google Auto Backup may restore the same guest on a new device.
• On the web, we do not guarantee that your guest credential will persist across browsers or after clearing site data.

Deleting the account from the app removes it from our servers. Uninstalling alone does not delete your account.

What is deleted

Deletion removes or anonymizes player account data we hold, including progress, cosmetics, linked email (if any), leaderboard entries tied to your account, and associated logs where reasonably practicable. Some records may be kept where required by law or for fraud prevention.

In-app purchases are handled by the store you bought through (Apple, Google, or Amazon). Deleting your Snakeling account does not refund past store purchases, and any unused in-game currency or items on the account are forfeited. Contact your app store for billing questions.

More information

See our Privacy Policy for how we collect, use, and retain data. For general terms, see our Terms and Conditions.